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LIFIT LEGAL

Delete your LiFit account

Start deletion of your LiFit account and the supported account data described below from the app or from the web.

Email an account-deletion request
Effective: September 1, 2026Last updated: September 2, 2026
Contents
Delete your account in LiFitRequest deletion without the appCancel an active subscription separatelyWhat LiFit deletesDeletion support
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This is a first draft based on LiFit's current technical implementation. Dates and policy decisions explicitly identified as unfinished must be finalized before production use.
01

Delete your account in LiFit

If you can sign in, open Profile, choose Settings, open Account, and select Delete / Deactivate Account. LiFit asks you to confirm with your password, Google, Apple, phone number, or current authenticated session before deletion begins.

A successful request permanently deletes the LiFit Authentication account and the supported active-system records described below. It is not a temporary deactivation and cannot be undone.

02

Request deletion without the app

Email privacy@lifit.app from the address associated with your LiFit account. Use the subject “LiFit account deletion request” and include your LiFit username if you know it. Do not send your password, verification code, or payment information.

LiFit will verify that you control the account using recent authentication or a single-use link sent to the account email. LiFit will never ask you to send a password by email. If you no longer control the account email, describe that in the request so support can provide an appropriate verification path.

LiFit's approved request standard is to acknowledge a request within two business days and complete it within 30 calendar days, unless LiFit discloses an applicable legal hold. Operational monitoring evidence must be confirmed before this draft is published.

03

Cancel an active subscription separately

Deleting your LiFit account does not cancel a subscription managed by Apple App Store or Google Play. Cancel the subscription in the store account that purchased it before requesting account deletion. Deleting the account removes LiFit access to the entitlement but does not control the store's billing agreement.

04

What LiFit deletes

LiFit's supported cleanup removes the Firebase Authentication account, profile and username records, workouts, routines and plans, nutrition and progress records, user-owned public share snapshots, authored posts and supported interactions, social relationships, gym memberships, direct-message threads involving the account, notification records, and associated profile and post media from Firebase Storage.

The device processing an in-app deletion also clears LiFit preferences, temporary share-card files, image caches, and requests deletion of the local Firestore cache.

LiFit cannot delete copies another person saved outside LiFit. The approved retention schedule pseudonymizes clearly nonfinancial attribution events after 24 months; deletes rejected or withdrawn partner applications after 90 days; pseudonymizes rejected or disabled partner records after one inactive year; deletes gym-claim evidence media after 90 days and the decision audit after three years; deletes resolved fraud or moderation records after 24 months unless an active legal need applies; and keeps administrative audit records pseudonymous for three years.

The supported in-app cleanup requests permanent deletion of the corresponding RevenueCat customer record before erasing LiFit's active Firebase records. A missing RevenueCat customer is treated as already deleted; another provider failure stops the cleanup so the request can be retried. This operation does not cancel or change an Apple App Store or Google Play subscription, and store billing records remain controlled by the applicable store.

Minimal commission financial evidence is excluded from the general scheduled cleanup and retained for seven years under LiFit's approved accounting and legal/compliance decision. Store billing records remain controlled by Apple or Google under their own obligations.

Limited operational, security, transaction, or legal records independently maintained by Apple, Google, Firebase, RevenueCat, or another provider remain subject to that provider's controls and applicable law.

05

Deletion support

Send account-deletion requests and privacy questions to privacy@lifit.app. General account support is available at support@lifit.app.

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